Shipping policy

Shipping & Delivery Policy

Effective Date: April 16, 2026
Last Updated: April 28, 2026

This Shipping & Delivery Policy ("Policy") describes how Restored Autonomy™ ("Company," "we," "us," or "our") delivers products and services to its customers. This Policy is incorporated by reference into the Company's Terms of Service.

1. Digital Products

1.1 Delivery Method. The majority of products offered by the Company are digital, including field guides, workbooks, online courses, and assessment results. Delivery occurs electronically to the email address provided at checkout, typically within minutes of purchase completion.

1.2 No Shipping Fees. No shipping fees apply to digital products.

2. Non-Receipt of Digital Delivery

If digital delivery has not been received within thirty (30) minutes of purchase, the Purchaser should:

Inspect spam, promotions, and junk folders;
Add hello@restoredautonomy.com to the safe sender list;
Verify that the email address provided at checkout is accurate; and
Contact the Company at hello@restoredautonomy.com with the order number to request resend.

3. Physical Products

3.1 Current Availability. Physical products are not currently offered through the Services. The following terms shall apply if and when physical products become available.

3.2 Order Processing. Orders are processed within two (2) to three (3) business days, excluding weekends and federal holidays.

3.3 Shipping Methods. Available shipping methods and associated costs are presented at checkout prior to order completion.

3.4 Estimated Delivery (Domestic United States). Standard shipping is estimated at five (5) to seven (7) business days following processing. Where offered, expedited shipping is estimated at two (2) to three (3) business days following processing. Estimates are not guarantees of delivery.

3.5 International Shipping. Physical products are shipped only within the United States at this time.

3.6 Tracking Information. Shipping confirmation containing tracking information will be provided upon dispatch.

4. Shipping Address

The Purchaser is responsible for providing an accurate shipping address. The Company is not liable for orders rendered undeliverable, lost, or delayed due to incorrect address information supplied by the Purchaser. Packages returned due to address errors may require additional shipping fees to resend.

5. Lost or Damaged Shipments

Claims for damaged or non-delivered packages must be submitted within seven (7) days of the expected or actual delivery date. Claims should be submitted to hello@restoredautonomy.com with the order number and, where applicable, photographic documentation.

6. Risk of Loss

Title and risk of loss for physical products pass to the Purchaser upon delivery of the item to the carrier.

7. Taxes and Duties

Applicable sales taxes are calculated and added at checkout as required by law. Customs duties, import taxes, or similar fees imposed by any jurisdiction are the sole responsibility of the recipient.

8. Modifications

The Company may modify this Policy from time to time. The "Last Updated" date will reflect any changes.

9. Contact Information

Restored Autonomy™
11111 Katy Freeway, Suite 910
Houston, TX 77079
Email: hello@restoredautonomy.com
Telephone: 844-333-5787